Unwarranted Compassion

Yesterday I stopped to get some gas and went inside the shop to get a newspaper. The lady behind the counter seemed flustered, rung me up, and then went on about doing something else.



Normally, I would have left thinking, "No 'have a nice day', no 'thank you', nothing. I'm not here for her, she's here for me! But that's the state of service these days - bad!" and I would have been right. I'm a big advocate of consumers demanding good service for their money.



But, for some reason, I didn't think that this time. Instead, I wondered if maybe there had recently been some tragedy in her life, or if she was stuck in a job she hated, or if she was just having a bad day. Of course, none of that would be an excuse to not do a good job and treat the customers nicely.



But, as I left the shop, I turned to her with a smile and said, "Have a nice day" - and not the sarcastic "have a nice day" that you might say if you were trying to remind the clerk that she should have said it.



She looked up with a smile (a real smile, not the "it's my job to smile" kind), somewhat surprised, and just seemed just a little shy about it. Maybe that brightened her mood, I don't know. But for a moment she was happy and I left the shop feeling good instead of angry.



That's the nature of mercy. It's never deserved, but it's often necessary. Since none of us deserve compassion all the time, and since the lack of compassion breeds bitterness, then we can't simply operate by the standard that compassion will always be handed out only when it is deserved. This would lead to a downward spiral where, eventually, there'd be no compassion left - that's simple math. And the best part is, the giver of compassion is often benefited for having shown it - even, in some cases, when it's not deserved.